Medical Office Specialist

Medical Office Specialist video

Program Number: 31-106-2
School Year: 2015-2016
Technical Diploma (1 year)
Campus: Fond du Lac

Program Description

Graduates of the Medical Office Specialist program find employment in individual physician’s offices, clinics, outpatient clinics, health insurance companies, laboratories, medical supplies and equipment companies, nursing homes, skilled nursing facilities and public health departments.

Medical Office Specialists combine medical office skills with computer skills. Necessities for the field are strong ethical values and confidentiality standards. Strong human relations skills are important when dealing with the needs of patients on a daily basis.

Major skills learned in the program include:

  • Medical Terminology
  • Health Insurance/Coding
  • Legal and Ethical Compliance in the Healthcare Setting
  • Customer Service
  • Medical Billing, Scheduling, and Electronic Medical Record Software
  • Problem Solving
  • Applications Software (Word, Access, Excel, PowerPoint)
  • Medical Transcription of Medical Documents

High school courses helpful in preparing for the program are Medical Terminology, Anatomy, keyboarding, computer software and English.

Graduates of the Medical Office Specialist program may be eligible to write the Certified Medical Administrative Specialist (CMAS) exam offered by the American Medical Technologists (AMT).

Statewide Median Salary for Recent Graduates

  • $23,359

Approximate Costs


  • $125.85 per credit (resident)
  • $188.80 per credit (out-of-state resident)

Fall/Spring Semester

  • $128.40 per credit (resident)
  • $192.60 per credit (out-of-state resident)
  • *Online students are not charged out-of-state fees.

  • Program Outcomes

    • Apply customer service skills.
    • Apply coding manual data to the billing process.
    • Compose medical correspondence.
    • Develop a system to maintain provider schedules.
    • Establish criteria for using medical reference sources.
    • Identify body systems and diseases AND identify component parts of medical terms.
    • Establish and maintain patient charts and electronic medical records.
    • Perform medical billing, analyze patient accounts and apply collection procedures.
    • Practice confidentiality, legal and ethical standards.
    • Prepare insurance claims, referrals and prior authorizations.
    • Research medically specific data.
    • Utilize telecommunications equipment in a medical setting.

    Career Opportunities

    • Medical Office Specialist
    • Medical Office Specialist/Specialized Medicine
    • Insurance Specialist
    • Medical Billing Specialist
    • Customer Service Representative
    • Medical Receptionist
    • Medical Research

    Admission Process

    • Submit the college admission application.   
    • Submit the $30 one-time fee.   
    • Submit high school and other official college transcripts.   
    • Take the college assessment test (ACCUPLACER, ACT or other). The ACCUPLACER assessment can be taken at MPTC.   
    • Attend a program orientation with your advisor.   
    • Health Requirements need to be met and a Criminal Background Check is required.   
    • Check with Admissions if any additional steps are required.   

    Please visit the Admissions page for general information.

    Gainful Employment

    The information below is provided as a federal requirement in an effort to help students make informed educational decisions. Specifically, Gainful Employment aims to provide information related to future potential debt burden in comparison to the expected earnings in a chosen program or field.

    Gainful Employment Data

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    Number Title Crs
    Term 1
    501-101 Medical Terminology 3
    501-107 Introduction to Healthcare Computing 2
    509-101 Medical Assistant Administrative Procedures 2
    509-102 Human Body in Health and Disease 3
    509-107 Medical Office Insurance and Finance 2
    801-136 English Composition 1 3
    890-101 **College 101 2
    Total 17
    Term 2
    106-151 Specialized Insurance Claims 3
    106-152 Electronic Patient Billing 3
    106-154 Medical Office Administration 4
    106-160 Medical Office Practicum 2
    501-108 Pharmacology for Allied Health 2
    509-109 Medical Law, Ethics and Professionalism 2
    Total 16
    Total Program Credits and Institutional Requirements 33

    Exit Assessment

    106-160 Medical Office Practicum is the exit assessment graduation requirement for the program.

    Institutional Requirements

    ** The credits for 890-101 College 101 are Institutional Requirements for graduation. Consequently, they are not part of the program credit requirements.

    Additional Program Requirements

    Students will need to complete Basic Math Proficiency.

    Academic Planner

    Transfer Opportunities

    Check out the Credit Transfers page for more information.