Vehicle Repair FAQs

  • What vehicles are accepted?
    • Most makes and models of cars and light duty trucks, 15 years old or newer are acceptable
    • For 2011-2012 school year, vehicle has to be a 1997 or newer
    • The work has to apply to classroom instruction
    • MPTC reserves the right not to accept a vehicle
  • Whose vehicles are accepted?
    • Student, staff and general public vehicles
    • There is no formal advertising so as not to disrupt the automotive service repair businesses in the area
  • When is the automotive lab in operation?
    • Monday – Thursday, 7:30 a.m.–noon, 2nd year students
    • Monday – Thursday, 12:30-5:30 p.m., 1st year students
    • Friday 8:00 a.m. – noon, 1st year students
    • Closed during winter break, spring break, and summer
  • What repairs are done on Friday mornings?
    • This is a new course, Shop Simulation/Internship, starting Spring 2012
    • Students work individually instead of in pairs as in other courses
    • Students are required to do all customer requested repairs that they have been trained on to date
    • This course and subsequent repairs are only performed on Friday mornings
    • Call the lab during 1st year student lab hours to see if your needed repairs apply to this course and for scheduling
  • What will I be charged?
    • Charges for parts and materials.
    • No charge for labor, although donations to the Moraine Park Auto Club are appreciated. (See student for more information.)
    • All vehicle repairs must be paid for in full before the vehicle can leave the premises.
  • Where do you purchase parts; and am I allowed to furnish my own parts?
    • It is a school policy that all parts are purchased through Moraine Park's Parts Store.
    • MPTC uses a combination of new car dealers and aftermarket sources (i.e., NAPA , CARQUEST, Anders, United Parts Plus, etc.) for parts.
    • Prices charged are near equivalent to retail prices.
    • Students, under the advisement of the instructor, will determine what parts are to be replaced and where the parts are to be obtained from.
  • How are vehicles scheduled, and is there a promise when vehicles will be done?
    • If you have contacted an instructor or student for repairs, you are put on a repair work list.
    • When the students are ready to work on your vehicle, a student or the instructor will call to make arrangements for you to bring in your vehicle.
    • There is no promised time of completion.
    • Please be prepared to leave the vehicle for a prolonged period of time as students generally work in the lab 4 hours a day.
  • Is there a guarantee or warranty on the work?
    • There is no warranty expressed or implied on repairs or parts.
  • Will I receive an estimate?
    • Students always prepare estimates based on what is necessary to repair the vehicle to industry standards.
    • An agreed-upon dollar amount will be discussed before repairs begin.
    • If there is a need to exceed the amount agreed upon, the vehicle owner or responsible party will be contacted before proceeding with further repairs.
  • Can I have aftermarket accessories installed?
    • No. MPTC does not install non-factory equipment such as remote starters, keyless entry, alarm systems, or work on other types of equipment.
  • Can repairs be done on motorcycles, boats, forklifts, lawn tractors, etc.?
    • No.  MPTC only works on automobiles and light-duty trucks, and only repairs original equipment.
  • Can I have body repairs or detail work done on my vehicle?
    • No. Moraine Park no longer has an auto body or auto-detailing program.
  • How can I contact the instructors?

Please do not call or e-mail instructors for car advice; call for repair requests only.