Essential for all persons involved in the building trades, this Dwelling Contractor Qualifier approved course (#17994) aims to help all attendees improve communication, reduce mistakes, avoid conflict, and increase jobsite safety. During the four credit hours of training you will be introduced to concepts relating to personality. You will then be shown how these ideas impact relations during the construction process.

Expert communication between construction professionals and with your customer is essential to successful project completion.  Contractors especially play many roles throughout the workday. They may act as an on-site supervisor and project manager as well as a salesperson, expeditor, book keeper, and designer to name a few.  Successfully managing these roles requires clear and efficient communication tailored to the needs of all those involved.

Whether you are a construction business owner, an independent contractor, a salesperson, an expeditor, designer, or all of the above, you can begin learning about how personality impacts the construction processes.