Certificate│9 Credits│Fond du Lac Campus, Online
Emergency Dispatch Certificate
The Emergency Dispatch program at Moraine Park provides students with a strong foundation of skills, technology, and protocols necessary to succeed in this critical career field. With both instructional sessions and hands-on experiences, students learn from industry-professional dispatchers and simulation software to master the abilities essential for success. This program offers a pathway to a fulfilling career in emergency dispatch operations.

What You’ll Learn
Emergency dispatchers play a vital role in keeping our communities safe; they are the first to answer emergency calls for help, gathering information to identify the nature of the emergency and dispatch the appropriate resources. Their meticulous documentation helps to ensure a prompt response times.
The development of stress management, self-care and communication skills can make all the difference and are essential for those starting out in Criminal Justice.
With our Emergency Dispatch Certificate, there’s no limit to how far you can go. It’s the perfect foundation for advancing your education and career, paving the way for an associate degree.
Potential careers include, but are not limited to, the following:
- 911 Dispatcher
- Communications Officer
- Communications Operator
- Communications Specialist
- Dispatcher
- Emergency Communications Operator (ECO)
- Police Dispatcher
- Public Safety Dispatcher
- Telecommunicator
Local (Fond du Lac) Median Hourly Wage & Annual Salary: $22.44/hr & $46,670
Moraine Park’s admissions starts with the online application. The admissions steps and financial aid process can take 4-5 weeks for some programs, so plan ahead.
View and begin standard admissions steps.
This program also requires:
- Criminal Background Check
If you have any questions or need help with the process, please contact us at admissions@morainepark.edu OR 920-924-3200, TTY/VP:Use Relay VRS.
Several factors influence the total cost of your degree, including enrollment fees, the number of credits required, textbooks and equipment. Financial aid can assist with those costs.
The following estimated costs for completing this degree are based on the 2023-24 academic year and are subject to change. For further details, please visit the estimated cost of attendance page.
$1,608.30
Current tuition and fees
Coming Soon
Textbooks*
*Based on new books, rental, electronic, and used options may be available.