During this course you will be asked to consider how your own actions impact the hiring of employees or subcontractors.  We will discuss ways you can minimize frustration and risk from poorly performing employees.  Using education, discussion, and examples, this course will prompt you to investigate how job duties are defined and show you ways to review the qualifications of someone you want to hire.  Lead by an instructor with a lifetime of experience in construction and a graduate degree psychology, topics discussed will be incorporated into everyday practice to improve personnel and management, customer service, and communication.